Knowledge

Shipment

Shipment

When to Order: Plan for a Timely Delivery

We understand the importance of timing in your fertility journey. To ensure payment is processed accordingly, we encourage you to place your order at least 10 business days before the sperm straws are required. At Doner-Network, we pride ourselves on the efficiency of our shipping process, with deliveries Monday through Friday.

In Europe, shipments typically reach fertility clinics within 1-2 working days. For destinations outside of Europe, allow for a delivery window of 3-5 working days. Please be aware that for UK orders, the importing process may extend this timeframe.

For international shipments outside of Europe, customs processes and transit times can extend delivery times to over one week. If you need expedited delivery, don't hesitate to reach out – we'll do our best to meet your needs.

Trust and Confidentiality 

At Donor-Network, we respect your privacy. Rest assured that the data you share with us is kept confidential, accessible only to your healthcare professionals (unless you give express permission). We make use of encrypted and secure connections to ensure your personal information remains private during transmission. You can learn more about our commitment to confidentiality in our Privacy Policy.

Global Shipping Capabilities

At Donor-Network, we are capable of shipping your order to any corner of the globe (current restrictions prevent shipping to the United States). We guarantee the quality and timeliness of every shipment, ensuring your straws arrive as expected.

Each sperm unit is frozen and sealed securely in a straw designed for safe cryo-storage in nitrogen vapour. To guarantee their safety, all straws are shipped in 'dry shippers' that provide stable storage conditions regardless of distance travelled.

An unopened 'dry shipper' maintains a consistent temperature for 1-3 weeks (depending on its size), ensuring your straws reach their final destination under optimal conditions. Trust Donor-Network to securely deliver your donor sperm whenever and wherever it's needed.